Overpriced slow service but there are no other options. And the email, I can't even use it because a lot of things never come through. But they do answer their phones quickly when you have a problem. Only to tell you nothing is wrong, maybe something on your end. haha! Such is life in the country.
Called just now to speak to someone about the technical limitations of their service. The woman on the phone instantly starts explaining their pricing. 3mbs down for 100 dollars a month. Adversely, gigabit internet is available in Columbia Missouri for 30 dollars a month, with no contract. I'm really tired of these isp's literally price gouging rural customers for service. This needs to change, century link could of lost our business to locally owned Wave, if they actually put someone knowledgeable of their technology on the phones.
We had Wave for several years. It wasn't unreliable per say, but the speeds were pretty slow. Customer service has always been iffy. Several times I asked for a technician to come out and was denied. When I called to cancel today, even though it is the same day we autopay the bill for August, I was informed that they don't prorate charges when canceling (even though I am outside the contract on the equipment) so I will be paying for a month of Internet that I will not be using. I won't be recommending them to anyone else. :(
We love wave - we use them for both home and business. They also recently installed a camera system for us. The internet works great and the camera system is much better than what we had installed before
Rarely get the speed you pay for. The speed is not consistent. Lots of latency. Speed is good during low traffic times, but drops at around 5 p.m. when people across the service area get on their service. Use Wave Internet as a last resort.
Keep in mind, I have no idea what their service is like. Been dealing with terrible ISPs in Belle for about 7 years now. Tired of this nonsense.
Wave Internet Technologies Llc is a US Electronics Store based in Rolla, Missouri. Wave Internet Technologies Llc is located at 1201 Forum Drive A, Rolla, MO 65401, USA.
Please contact with Wave Internet Technologies Llc using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Wave Internet Technologies Llc opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Electronics Store in Rolla