Dale offered NO excuses for my concerns and did not hesitate to propose positive solutions to make things right. It was clear that Dale wanted me to be totally happy with my purchase and was willing to do what he could to make me content about my purchase from Classic Buildings.
with James, in his follow-up call to me, he even told me the recipe was on
your website! And now this email - wow! You have proven to be a company we
will forever do business with, not to mention recommendations to all friends
our building was smooth as could be, despite the hills that had to be
was amazing - he stayed late past business hours, TWICE, in order to
accommodate our schedules. He was patient, extremely knowledgeable, and to
level of customer care that we have received from Classic Buildings! James
Thank you,
before! The building turned out absolutely perfect, and we couldn't possibly
and family. We are just beyond impressed! Thank you, again, and please feel
While Classic Buildings strives to provide the best product possible, nothing is perfect. A few days after the delivery of my beautiful Loft Barn, I noted a few minor concerns, so I contacted James. Within a day or two I was contacted by Dale and we arranged a date for him to visit me and personally view these concerns.
The purchasing of our building was extremely easy. Took about 15 mins to fill out the paperwork. The building arrived when promised and the delivery driver was friendly, proficient and professional in spite of the miserable weather that day. The building is extremely well built and perfect for our needs. We plan to purchase a larger one as soon as this one is paid off.
Personnel who made my purchase so easy, and without pressure I may add, were James (Rolla Store) and Korey. Their dedication and extensive knowledge about their building choices/options, and those of their competitors, is evident when talking to them. They know their job and do it well.
Denise and Ryan Smith
Very, very impressed and pleased customers!
free to use this as a customer testimonial or review on any advertising.
Sadly, it is rare to find a company that is this dedicated to their craft and their customers and stands by their product 100 percent. Clearly the personnel who helped me are proud of their products and wants to ensure every customer is equally proud and happy with their purchase. I would not hesitate to recommend Classic Buildings to my friends and if I seek a future building, rest assured I will buy it from Classic Buildings.
be more pleased with it. But more importantly, I have never received the
St. Robert, Mo.
say he was "customer-centered" would be an understatement! The delivery of
maneuvered to position the building where we wanted it. And those cookies -
Very good company and they take care of the customer. Give you what you need in a building and tells you when it will be done and delivery on time. Would buy another when I need one.
Wow! I can honestly say I have never been so impressed with a business
After doing an extensive research of companies who sold storage/portable buildings, the best I could find, for cost and quality, was Classic Buildings. While their buildings may cost a little more than some of their competitors, this difference is justified due to the superior quality of the materials they use, their workmanship, and their dedicated customer service. This dedication goes well beyond the sale and without question or hesitation.
those cookies were the best cookies I have ever tasted! When I shared that
I recently ordered a storage shed and couldn't be happier with the shed itself, as well as the order, delivery and set up process. We initially spoke to James (sales) to determine the best products for our needs, met with him to finalize the order - very information and pleasant experience (no push to spend more than we needed). We were informed via email that our shed was being built and then promptly called to set up a delivery time (which was reconfirmed a couple days prior to delivery). The driver who delivered and leveled the shed was also amazing - worked diligently (in a remote location and hot day) to maneuver the shed to the appropriate location and level the shed. We received cookies as a thank you (they were delicious), a follow-up call from James (who sold us the shed) to confirm all went well, and a follow-up email from the owner to ensure we were happy with our purchase. Hands down, one of the best (if not the best) local company I've worked with! Wonderful product and customer service! Will definitely return to them for any other storage shed, garage or other building needs. Highly recommend!
Classic Buildings is a US General Contractor based in Rolla, Missouri. Classic Buildings is located at 406 East Missouri 72, Rolla, MO 65401, USA.
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