Outstanding costumer service, detail to thier work and care for our dog (Fluffy). You can tell they care about each customer and are pure animal lovers. We’ve found a new groomers in them and are very pleased.
Cant tell you how pleased i was! We'll be coming back for a long time to come!.
I contemplated not writing a review, and thought it would be best to do so. I will not be back to this establishment. I felt as though they didn't listen to my requests, and furthermore didn't care to listen. There are other boarders that do a great job, but I thought I would try this one out for a change. I won't be back.
Boarding was okay. It was just a large building with a bunch of small, separated kennels and it echoed with the dogs barking which bothered my dogs a lot. The grooming was where I had a problem, though. I asked to clip my dog's nails last minute and my dog was nervous so he moved around a lot. Instead of sitting him down or calming him down she tried clipping his nails while he was squirming and hurt him. I stopped her right away and we just left. I didn't feel comfortable that she was qualified for that particular task, but I can't say for the other services. Would go to again, but would rather look around first and use only as last resort.
I was skeptical about taking my dog to this kennel but thought I would give it a try. When I first pulled up to the kennel, the office was attached to the garage which had no doors and things were falling out because it was stuffed so full. The office was a small room that was cluttered and not clean. The lady at the desk told me she was the groomer and her husband would take me to the kennels. When I walked in to the kennels, there were dogs barking and one that was jumping up to the top of the kennel. This made my dog scared and upset. I waited until the owner completed the paperwork and handed him my dog's immunization chart to make a copy. I was surprised when he said that he didn't need it because he was only worried if my dog had a rabies shot and didn't care about the other shots. He said that was only for places like St. Louis. He said that my dog may get "kennel cough" but that he shouldn't because the kennels were inside and outside. The kennels looked clean and water was provided by a feeder. They were no other employees but the two owners. I had provided my dogs food and brought his favorite toy. Needless to say, I did not have a good time during vacation because I was worried about my dog. I just knew that they would leave him in the kennels and not walk him. When we returned, we waited for 15 minutes for the owners to show up at the office at the agreed upon time. I had to call them and ask them to come to the kennel even though their house was next to the kennel. Anyone could have taken the animals and they wouldn't have noticed. My husband had to help the owner give change when we paid him. My dog's favorite toy was soaked in urine and had to be disposed of. I will not return to this kennel.
Camp Creek Kennel is a US Point Of Interest based in Rolla, Missouri. Camp Creek Kennel is located at 14496 Co Rd 8120, Rolla, MO 65401, USA.
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