Great hotel. Very clean, nice indoor pool and hot tub and a very friendly staff. Will stay here again.
Rooms are not worth returning to, mostly due to the housekeeping service: towels were raggedy and old, one had been left (from a previous guest) hanging on the bathroom door. The staff was vey friendly. They redeeming qualities are the beautiful indoor pool and behind the property in a vet beautiful pond and walking trail.
Called Wyndham rewards and made free reservation with points. Upon arrival front desk clerk asked for a credit card for incidentals. Did not use incidentals but observed room charge at checkout on December 19th. The morning clerk was inexperienced regarding charges but promised to have her manager call when he arrived. While enroute to my home, and waiting for the Managers call, I contacted my CC company to dispute the charges. Finally, after several hours and two calls to Baymont in Rolla, Manager Cash called and we discussed the unusual charge. Cash the manager says the charge was a mistake.The charges were ultimately removed from my Credit Card. The other "Stick in the Spokes is: Baymont's router infected my laptop with their Logo and pitch, Adware. Grrrrrrrr Almost has me losing confidence in the Hotel Choices with The Wyndham Group.
It was the only place within a 100mi radius with vacancy so beggars can't be choosy. With that being said, that's the ONLY reason I stayed. Dirty, smelled like a bowling alley from 1986, dated, crockpots for continental breakfast, found a foot long hair in the tub upon entering the bathroom, and did I mention it was dirty? Oh, good luck with the door lock on room 117. Swiped the card over 100 times before it finally opened, yes, I counted, 107 to be exact. Light fixture in the bathroom was just the bare bulbs hanging from the ceiling. The lady at the front desk was very nice but that's the ONLY good thing I can say about this place. My suggestion, keep driving if at all possible!
Nice place! Theresa is super friendly and very helpful. We've stayed more than once and haven't been disappointed.
Baymont Inn Suites Rolla is a US Lodging based in Rolla, Missouri. Baymont Inn Suites Rolla is located at 1801 Martin Springs Dr, Rolla, MO 65401, USA.
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