Simply I gave them my car nothing wrong with it. Just I wanted to change the two front tires. I picked my car with ABS light on + Traction Control light on. They refused to fix the vehicle. They were rude with and uncooperative at all.
Fixed recall on my car, my car now has many more issues since they fixed the recall and they want to charge me for their mistakes
I wish to have the zero-star option. I will not hesitate to give them zero stars. Unfortunately, that I need to give them at least one star to show my case up on google reviews but keep in mind that this star I gave them they don’t even deserve.
What amazing service!! Had a flat tire on my way to St Louis right when they were closing and they hung out to get me back on the road! Will work to try and buy my next car from them!
I explained to Dave at the service department what I'd been told about the car and gave him a bit of history on the battery drain over the weekend. I left in a rental car, because their earliest appointment was 1pm tomorrow.
We just moved to the area about two weeks ago, started having car trouble this weekend. I went to an O'Reilly's that told me the battery was bad, as well as the alternator and voltage regulator. Since it was more than just the battery, I opted to take the car to Fairground Chevrolet. I'm glad I did!
I got a call from Dave this afternoon. They'd already fixed my car, they got it in early. It was not the alternator or voltage regulator as I'd been told, just a dead battery. They had changed the oil and air filter at my request, I was able to pick up my car before closing today, which meant I saved a fortune on 2 more days of paying for a rental. AND I have my car back, so I don't have to stress now about getting my child to school or doing the errands I needed to do tomorrow.
You guys have gained a repeat customer! Thank you so much for taking care of us, it was very sincerely appreciated. We have a long trip planned this weekend and having my car fixed and serviced will do a great deal for my peace of mind!
Horrible customer service. They schedule you for the wrong service, then tell you you have to come back another day. Then they tell you to drop off your vehicle the next day and you drive out there for them to tell you they can't do anything until Monday and to come back then. On a leased vehicle that get counted for every mile, that's ridiculous. No service was don't to my car and now I have to look elsewhere. Horrible horrible service. Don't ever come here unless you want to be scammed for them charging you for an oil change when you don't need one or ask for one.
Fairground Auto Plaza is a US Car Dealer based in Rolla, Missouri. Fairground Auto Plaza is located at 100 Fairgrounds Rd, Rolla, MO 65401, USA.
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